All about Curious Thinkers 2023

Curious Thinkers is Cuscal’s flagship annual invite only client event, bringing together senior leaders, innovators and industry experts to explore the ideas shaping the future of financial services.  

Curious Thinkers 2023 Event Overview 

The 2023 event was held over two days on 18 and 19 September, providing a curated experience designed to balance strategic insight with real-world application.  The conference was held at The Winx Stand, Royal Randwick Racecourse, Sydney with the dinner and cocktail party under a marquee track side. 

The event focused on the theme: Reimagine the future: Unleash the power of data, digital and real-time to enhance customer experience and transform your business.  

Curious Thinkers 2023 Agenda 

Across the two days, attendees explored critical topics including payments innovation, customer experience, fraud and scams, global economic trends, and emerging technologies shaping the industry.  

Day 1 highlights 

• Opening keynote and welcome from Cuscal leadership 

• Sessions on adaptability and innovation in a changing market 

• Global economic outlook and its impact on financial services 

• Panel discussions on real-time payments and embedded experiences 

• Networking drinks and hosted dinner event  

Day 2 highlights 

• Future consumer trends and evolving expectations 

• Regulatory updates and payments system reform 

• Sessions on trust, fraud and social engineering 

• Fintech innovation and customer solutions 

• Closing keynote and conference wrap-up  

Explore the full Curious Thinkers 2023 agenda to view of all sessions, speakers, and timing details. 

Curious Thinkers 2023 Speakers 

The speaker program combined keynote presentations, expert panels and industry discussions, delivering perspectives across regulation, innovation, customer behaviour and risk.  Our Master of Ceremonies was Adam Spencer.  

Key speakers included: 

• Adam Spencer, MC 

• Amy Johnson, Propel Ventures 

• Anna Zhou, Treasury 

• Bronwyn Yam, Cuscal 

• Christian Westerlind Wigström, Monoova 

• Craig Kennedy, Cuscal 

• Helen Flaherty, Global Payments 

• James Castrission, My Adventure Group  

• Jason Rohloff, Monoova 

• Jenny Radcliffe, Social Engineer 

• Joe Cunningham, Visa Asia Pacific 

• Katrina Cuthell, Bain & Company 

• Mark Britt, Australian Payments Plus 

• Nathan Churchward, Cuscal 

• Nghi Luu, Treasury 

• Rachel Hopping, Superhero 

• Rebecca Maklad, Future Crunch 

• Scott Bales, Microsoft Asia Pacific 

• Simon Jones, Patona 

• Stewart Baxter, Accenture Song 

• Sunil Rao, WNS GS Australia 

• Tane Hunter, Future Crunch 

• Tom Randle, Azupay 

• Wayne Best, Visa Inc.